Privacy notice for customers

Privacy Notice

At Green Energy Park, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Notice explains how we collect, process, and use your data in connection with our business relationship, including any interaction with our Customer Relationship Management (CRM) system.

1. Data Collection

We collect personal data through various means, including:

  • Information you provide to us when you engage with our services or communicate with us, such as your name, contact details, job title, company name, and any other relevant information.
  • Data collected automatically when you visit our website or interact with our digital platforms, such as your IP address, browser type, and browsing behavior.
  • Information obtained from third-party sources, such as business partners or publicly available sources.

2. Data Processing

We process your personal data for the following purposes:

  • Managing our business relationship with you, including providing support, and communicating important updates.
  • Improving our products and services based on your feedback and interactions.
  • Marketing and promotional activities, where permitted by law and in accordance with your preferences.
  • Analyzing data trends and patterns to enhance our business operations and strategies.
  • Complying with legal obligations and responding to lawful requests from authorities.

3. Data Usage

Your personal data may be used for the following purposes:

  • Providing you with the products and services you have requested.
  • Communicating with you about our products and services.
  • Personalizing your experience with our website and offerings.
  • Conducting market research and analysis to better understand customer needs and preferences.
  • Managing and improving our CRM system to facilitate efficient communication and relationship management.

4. Contact to the CRM System

When you engage with our CRM system, your personal data may be stored and processed within the system for the purposes of:

  • Maintaining accurate records of our interactions with you.
  • Tracking the progress of sales leads and opportunities.
  • Managing customer support inquiries and service requests.
  • Analyzing customer engagement and behavior to improve our services.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the highest level of protection.

6. Data Sharing

We may share your personal data with trusted third parties, including service providers, business partners, and regulatory authorities, only as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

7. Your Rights

You have the right to access, correct, or delete your personal data held by us. You may also object to certain processing activities or request restrictions on how your data is used. To exercise these rights or for any questions regarding your privacy, please contact us using the information provided below.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or our data processing practices, please contact us at:

Green Energy Park Global B. V.

9. Updates to Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Notice periodically for the latest information.

Thank you for entrusting us with your personal data. We are committed to protecting your privacy and ensuring transparency in how we handle your information.